M. Aldosari, Y. Ibrahim, N. B. A. Manab, E. M. Al-Matari, and E. A. Alotaibi, “Linking Cooperative Health Insurance Service Characteristics to Expatriates’ Satisfaction: Mediating Role of Customer Knowledge”, IRMM, vol. 6, no. 4, pp. 1013–1019, Oct. 2016.